Terms of hire

You acknowledge and agree that by accepting a quote from All Over Bins and booking a bin through our website at www.alloverbins.com.au you agree to the following terms and conditions which form part of a legally binding agreement between All Over Bins Pty Ltd ABN 33 613 296 290 the registered office of which is situated at 1407 Burke Road, Kew East (All Over Bins) and you the customer (you or Customer) who has accepted the quote provided by All Over Bins (Agreement). You also agree to be bound by clauses 6, 7 and 9 of the Agreement when you use, browse or access any part of the website, even if you do not accept a quote provided by, or proceed with booking a bin with, All Over Bins.

You should read through the Agreement carefully and if you have any queries please contact our Customer Service Representative on 1300 555 087 before you place any order for a bin with All Over Bins. If you do not agree to the terms of this Agreement, you must not book a bin from All Over Bins.

1. Bin Hire

1.1 All Over Bins will use its best endeavours to deliver the bin to the address nominated in the quote on the delivery date and collect the bin on the collection date as specified in the quote. All Over Bins will not be liable for any delay in delivery to, or collection from the time specified in the quote. Each quote is valid and correct as at the time provided, and will remain valid for any bin booking carried out immediately following provision of the quote. If you do not proceed with a booking at the time of obtaining a quote, a revised quote will be provided when you next make an enquiry with All Over Bins and that revised quote will supersede and replace any earlier quote.

1.2 All Over Bins will use its best endeavours to provide the bin specified in the quote on the terms set out therein but may at its sole discretion substitute another size bin or bins for you to use from the delivery time to the collection time specified in the quote. If for any reason All Over Bins is not able to deliver or collect the bin on the date or at the time nominated in the quote, then All Over Bins will notify you and confirm in writing (or via SMS) another suitable date and/or time before proceeding with the booking. If a revised date or time cannot be agreed by the parties, All Over Bins will immediately refund to you any amounts paid as part of the booking process.

1.3 Once delivered, the positioning, filling and collection of the bin is under your control and you agree not to:

1. allow any burning of waste in the bin;
2. place or allow to remain in the bin any non-complying waste, including but not limited to any liquid waste, any waste that may be explosive, toxic, dangerous, hazardous, noxious, acids, solvents, minerals, greases, oils, liquid concrete or asbestos (non-complying waste);
3. fill or allow bin to be filled higher than the top of its size or in any way which may result in spillage of waste; and
4. move the bin or use the bin for any other purpose than for the placement of waste.

1.4 You agree to have the bin ready for both delivery and collection as specified in the relevant quote, with clear access available to the driver in order to both deliver and collect the bin within twenty four (24) hours of the delivery date or collection date (or such other times as specified in the quote).

1.5 You will be responsible for the provision of free and suitable access to the delivery site including the removal and reinstatement of any obstructions and ensuring suitable ground conditions for the delivery and a suitable and legal position for placement and removal of the bin. No responsibility will be taken by All Over Bins for any damage to any surface and you are required to take all steps reasonably necessary to protect such surfaces before delivery.

1.6 All Over Bins may refuse to enter the delivery site if in its sole and absolute discretion the delivery site is not acceptable from a safety perspective or does not comply with all applicable laws.

1.7 If you require an extension of the collection date you must give All Over Bins no less than one (1) business days' notice of such an extension and you agree to pay any additional fees charged by All Over Bins including any requirement for the extension of any permits immediately on demand or as otherwise contemplated by this Agreement.

1.8 If you are in default under this Agreement All Over Bins may immediately collect its bin(s) without prior notice to you and deposit any waste in the bin on the delivery site. It will be your responsibility to then have the waste removed and you agree to indemnify and hold All Over Bins harmless from any claims, penalties, fees or charges that a third party may make of whatsoever nature and howsoever arising in relation to such collection of the bin and depositing of the waste on the delivery site.

1.9 The Customer indemnifies All Over Bins (and its officers employees and agents against any damage, loss, penalties or fines incurred by All Over Bins arising as a result of the Customer's bin hire (whether as a result of the Customer's employees, agents or contractors acts, omissions or negligence or any other reason) and must pay any amount claimed by All Over Bins under this clause 1.10 within seven (7) days of the date All Over Bins demands payment in writing, failing which any such amounts will constitute Excess Charges and be charged to you in accordance with this Agreement.

1.10 On and from the time the driver collects and loads the bin on to the truck following your hire period, the contents of the bin are deemed to vest in All Over Bins subject to you complying with this Agreement (included but not limited to not placing non complying waste in the bin) and you acknowledge and agree that you will have no claim to the waste from that time onwards.

1.11 You acknowledge and agree that the bin provided to you may be able to take excess rubbish due to its size but the quoted amount will be what you have been charged. If you fill the bin beyond the quoted amount then you will be charged for the extra waste placed in the bin. For the avoidance of doubt and by way of example if you have been quoted for 5 metres and are provided with an 8 metre bin and proceed to fill the bin with waste up to 8 metres you will then be charged for 8 metres of waste and not 5 metres of waste.

1.12 You will not permit the bins to be removed from the delivery site by any person unless authorised in writing by All Over Bins (such authority can be given or withheld in All Over Bins absolute discretion).

1.13 You must ensure the bin is sufficiently visible and appropriate warning signals are posted on and around the bin, whilst the bin is located at the delivery site.

1.14 You indemnify All Over Bins for any loss or damage suffered or incurred in respect of any of its bins and undertake to pay All Over Bins any and all additional fees for any non-standard cleaning that is required due to the waste placed in the bin by you as advised to you by All Over Bins after the collection date.

2. Bin Costs

2.1 You agree to pay All Over Bins either:

1. upon accepting the quote by credit card – in which case you irrevocably and unconditionally authorise All Over Bins to charge your credit card with such costs and any additional fees which may become payable in accordance with this Agreement (including all Excess Charges, as defined below); or
2. upon delivery of the bin to the delivery address by cash or cheque provided that in the event you are paying by cheque the following details are clearly endorsed on the back of the cheque:

1. the full name of the signatory;
2. the current address of the signatory; and
3. the current drivers licence number of the signatory.

You must provide a photocopy of your current drivers licence complying with your full name and current address to the delivery driver or to our office prior to delivery.

2.2 You agree to pay to All Over Bins, any and all Excess Charges:

1. immediately on notice by All Over Bins (as contemplated below) if you paid for the initial bin hire by credit card; or
2. within seven (7) days of the date of an invoice issued to you by All Over Bins if you paid for the initial bin hire by cash or cheque. You acknowledge that there may be additional fees charged by All Over Bins including but not limited to permit costs, cleaning fees, overloading charges, costs associated with rectification of any damage to the bins, waiting time charges, return and collection charges, charges associated with any change in the nature of waste disposed of in the bin, extra tipping fees, cancellation fees, overweight fines and interest on overdue accounts (among others) as contemplated by this Agreement (Excess Charges). You also acknowledge and agree that your credit card details will be retained on file and authorise All Over Bins to deduct any Excess Charges from your credit card as and when those Excess Charges arise without further notice to you.

2.3 You acknowledge that different types of waste loads are charged by All Over Bins at different rates and you must pay to All Over Bins any Excess Charges associated with a change in the nature of the waste placed in the bin, from the type of waste specified in the quote.

2.4 In the event All Over Bins incurs extra tipping fees or any VicRoads overweight fines you will be responsible for such fees and fines and must pay the relevant amounts as part of the Excess Charges to All Over Bins in accordance with this Agreement.

2.5 If for any reason All Over Bins’ drivers are required by you to wait beyond fifteen (15) minutes to deliver or collect a bin, then All Over Bins reserves the rights to charge you a waiting time fee at the rate of $30.00 per quarter hour or part thereof after the first fifteen (15) minutes.

2.6 If access is not given to the driver to collect the bin in accordance with this Agreement and the driver is required to attend at a later time to collect the bin, an extra fee will be charged at the rate of $65.00.

2.7 All Over Bins will charge interest on all overdue amounts by the Customer from time to time at a rate that is 2% higher than the rate specified in the Penalty Interest Rate Act 1983 (Victoria) from the due date of payment to the date on which payment is made by the Customer to All Over Bins in respect of that amount.

3. GST

All fees as set out in this Agreement are inclusive of GST and All Over Bins will provide you with a tax invoice in respect of your bin hire fees, together with any Excess Charges. Note: Permits do not currently attract any GST.

4. Cancellation of Hire

You may cancel a bin hire by providing not less than one (1) business days' notice to All Over Bins prior to the delivery date specified on the quote, provided that you pay a cancellation fee equivalent to 50% of the total bin hire to All Over Bins immediately on demand. You acknowledge and agree that this amount is a genuine pre-estimate of the loss or damage which All Over Bins will suffer or incur as a result of your cancellation of the bin hire and undertake not to challenge the validity of this clause.

5. Variation of Bin Hire

You may vary the terms (including bin size, hire duration or delivery and collection days, times and/or address) (Variation) by providing no less than one (1) business days' notice to All Over Bins prior to your scheduled delivery date as specified on your quote.

The Customer may request a Variation at any other time at the sole discretion of All Over Bins, and subject to payment by the Customer to All Over Bins of any other costs or fees associated with granting the Variation.

6. Warranties and Limitation of Liability

6.1 Any representation, warranty, condition, guarantee or undertaking that would be implied in this Agreement by legislation, common law, equity, trade, custom or usage is excluded to the fullest extent permitted by law

6.2 Nothing in this Agreement excludes, restricts or modifies any guarantee, condition, warranty, right or remedy conferred on the Customer by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted or modified.

6.3 To the fullest extent permitted by law, the liability of All Over Bins for a breach of a non-excludable condition or warranty referred to in clause 6.2 is limited, at All Over Bins option, to either supplying the bins again, or paying the cost of supplying the bins (or substitutable products) to the Customer again.

6.4 Notwithstanding anything else contained in this Agreement the maximum liability of All Over Bins to the Customer (or any other person) for all proven losses, damages, liability and claims (including liability for breach, in negligence or in tort or for any other common law or statutory action) under this Agreement is limited to the greater of the total fees actually paid by the Customer to All Over Bins in respect of the relevant bin hire, and $100.

6.5 Notwithstanding any other clause in this Agreement, All Over Bins will not be liable for:

1. any indirect, incidental, special or consequential loss or damage, pure economic loss damages and exemplary or punitive damages, including loss or damage in relation to loss of use, loss of production, loss of revenue, loss of profits or anticipated profits, loss of business, loss of business opportunity, loss of contract, loss of reputation or opportunity, business interruptions of any nature, loss of data, data corruption rectification costs or loss or damage resulting from wasted management time;
2. any loss directly or indirectly caused by, result from or are contributed to by any wrongful, wilful or negligent act or omission of the Customer or any of its officers, employees, agents or contractors; and
3. any loss or miss-delivery, failure to deliver or delay in delivery of the bins, whether due to any action or inaction by All Over Bins or any other person or otherwise.

6.6 For the avoidance of doubt, All Over Bins will not be liable for any claim, liability or inconvenience of any kind incurred, suffered or sustained by the Customer as a result of any failure by All Over Bins to have a bin booked by the Customer delivered to the nominated delivery site at the time or date specified in any quote, or any cancellation by All Over Bins of an order.

7. Use of the Website

7.1 Liability: Whilst reasonable care has been taken to ensure the facts stated in the website are accurate and the opinions given are fair and reasonable, subject to your rights under the Australian Consumer Law and clause 6.4 neither All Over Bins nor its employees, to the fullest extent permitted by law, will be responsible for errors or misstatements or be liable whether in contract, tort (including negligence) or otherwise for any loss or damage however caused (whether direct, indirect, consequential, special, or loss of profits).

7.2 Copyright and Limited Reproduction Notices: The content of the website (website material) is the copyright of All Over Bins. No part of the website material may be distributed or copied for any commercial purpose and you are not permitted to incorporate the material or any part of it in any other work or publication (whether in hard copy, electronic or any other form). No part of the website may be published, copied, reproduced, transmitted or stored (including in any other website or other electronic form) except that you may print, or download to your hard drive, any website material solely for your own use.

7.3 Linking: The website may include links to third party materials (linked sites). All Over Bins has not reviewed and will not be responsible for the contents of any linked site or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. These links are provided to you only as a convenience, and the inclusion of any link does not imply All Over Bins’ endorsement of the site or any association with their operators. All Over Bins reserves the right to prohibit links to the website and you agree to remove or cease any link at All Over Bins’ request. You may not frame any part of the material contained in this website or otherwise include advertising or other revenue generating material in conjunction with this website.

7.4 Advertisers: Any dealings you have with any advertiser appearing on the website are solely between you and the advertiser or other third party. All Over Bins’ is not responsible or liable for any part of any such dealings or promotions.

7.5 Privacy: You authorise All Over Bins to collect, retain and use personal information about you for the purposes of:

1. assessing your creditworthiness;
2. processing payment for any services which you purchase from any party using the website;
3. provision of information to suppliers to enable performance under an approved purchase order;
4. any other purpose set out in our Privacy Policy (which is available at alloverbins.com.au) or permitted in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles under the Privacy Act 1988 (Cth); and
5. any other use that you authorise.

By using the website or communicating with All Over Bins, you represent that you have read the Privacy Policy, understood its contents and consented to its requirements. You must not upload any personal information of another individual to the website unless you first make them aware of All Over Bins' Privacy Policy and have their consent to upload such personal information.

7.6 Disclaimer: The website makes information and material available to you as a service. Use of the website material is at your own risk. Subject to your rights under the Australian Consumer Law and clause 6.4 All Over Bins is not responsible for any adverse consequences arising out of the use of information contained on the website to you or any other person. To the extent permitted by law and subject to your rights under the Australian Consumer Law and clause 6.4 All Over Bins excludes all responsibility and liability for such material.

8. Risk and title

8.1 Title in the bins at all times remains vested in All Over Bins and does not pass to the Customer or any other person at any time.

8.2 The risk of loss or damage to the bins is transferred to the Customer during the period of bin hire and the Customer will be liable for any costs and expenses arising from any loss or damage to (or rectification of) such loss or damage to a bin during the period of hire.

9. General

9.1 If for any reason beyond the reasonable control of All Over Bins it is unable to comply with its obligations pursuant to this Agreement All Over Bins will be released of its obligations to the extent and for the period that it is unable to do so and it will not be liable to you to any way whatsoever for any claims, losses or damages however arising and whatsoever nature.

9.2 All parties to this Agreement agree to do all things necessary or expedient to carry out the objects of this Agreement.

9.3 Any indulgence by one party to another or failure to enforce a provision shall not prejudice the rights of that party under this Agreement nor be deemed to be a novation hereof or a waiver of the parties rights against the other.

9.4 No variation modification or waiver of any provisions of this Agreement (including this sub clause) or consent to any departure here from shall be of any force or effect unless in writing signed by the parties.

9.5 This Agreement constitutes the entire agreement between the parties and no representation, warranties or guarantees or other terms and conditions whether expressed or impliedly of whatever nature not contained or recorded herein have been made or agreed to.

9.6 This Agreement is governed by and shall be interpreted in accordance with the laws from time to time enforced in the State of Victoria Australia and each party submits to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia in respect of all matters arising out of or relating to this Agreement, its performance or subject matter.

9.7 If any provision of this Agreement is voidable by any party unenforceable or illegal it shall be read down so as to be valid and enforceable or, if it cannot be so read down the provision (or where possible the offending word) shall be severed from this Agreement without effecting the validity, legality or enforceability of the remaining provisions (or part of those provisions) of this Agreement which will continue in full force and effect.

9.9 All notices and other communications provided or permitted under this Agreement must be provided in writing by email to the email address of each party as notified to the other party from time to time. All such notices and communications will be deemed to have been duly given or made on the date and time at which it enters the addressee's information system (as shown in a confirmation of delivery report from the sender's information system, which indicates that the email was sent to the email address of the addressee notified for the purposes of this clause).

10. Dispute resolution

10.1 If any dispute arises between the parties arising out of, or in connection with, this Agreement, including its construction, effect, the rights and obligations of the parties, the performance, breach, rescission or termination of this Agreement, the entitlement of any party to damages or compensation (whether for breach of contract, tort or any other cause of action) or the amount of that entitlement (Dispute), the party claiming that a Dispute has arisen must deliver to the other party a notice containing particulars of the Dispute (Dispute Notice).

10.2 During the period of 10 business days after delivery of the Dispute Notice, or any longer period agreed in writing by the parties to the Dispute (Initial Period), each of the parties must use its reasonable endeavours and act in good faith to resolve the Dispute by discussion and negotiation.

10.3 If the parties are unable to resolve the Dispute within the Initial Period, the Dispute must be referred to the respective managing directors (or their nominees) of the parties. The parties must ensure that their respective managing directors (or their nominees):

1. have authority to negotiate and, if appropriate, enter into a binding agreement on behalf of the relevant party;
2. meet promptly (and in any event within 3 business days) after the matter is referred to them; and
3. use their reasonable endeavours and act in good faith to resolve the matter within 5 business days after the matter is referred to them or any longer period agreed in writing by the parties to the Dispute.

10.4 If the parties have been unable to resolve the Dispute within the period stated in clause

10.3, then the parties must submit the Dispute to mediation administered by the Australian Disputes Centre (ADC) in accordance with the ADC Guidelines for Commercial Mediation, which Rules are taken to be incorporated into this Agreement.

10.5 A party may not commence court proceedings in respect of a Dispute unless it has complied with this clause 10 and until the procedures in this clause 10 have been followed in full, except where:

1. the party seeks injunctive relief in relation to a Dispute from an appropriate court; or
2. following those procedures would mean that a limitation period for a cause of action relevant to the issues in dispute will expire.

1. About this Privacy Policy

1.1 All Over Bins Pty Ltd ACN 144 810 971 (referred to as All Over Bins, we, us or our) has implemented this Privacy Policy to provide information about what kinds of Personal Information we may collect or hold, how we collect, hold, use and disclose that Personal Information, choices you have regarding our use of that Personal Information, and your ability to access or correct that Personal Information. If you wish to make any inquiries regarding this Privacy Policy, you should contact our Privacy Officer in any of the ways specified in paragraph 15.

1.2 From time to time, All Over Bins may be related to other companies and entities (related entities). This Privacy Policy applies to the use of your Personal Information by us and by those related entities. Those related entities may also have their own privacy policies which set out additional detail or differences in their privacy practices. To the extent that those privacy policies are inconsistent with this Privacy Policy, those privacy policies will prevail over this Privacy Policy in relation to the actions of those related entities. A reference in this Privacy Policy to All Over Bins, we, us or our is also a reference to those related entities.

2. Personal Information

2.1 "Personal Information" is information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable.

3. What Personal Information do we collect and hold?

3.1 The types of Personal Information we may collect about an individual will depend upon the nature of our interaction with them. Personal Information that we collect may include (but is not limited to) the following:

1. name
2. age and/or date of birth
3. contact details including telephone numbers (landline and/or mobile)
4. current and previous address (including postal address)
5. email address
6. gender
7. identification information such as driving licence details, including driving licence number
8. payment details, such as your credit card or bank account details
9. occupation and employment details including employment status and any previous work experience
10. information from or in connection with your resume or job application if you apply for a position with us, and
11. Australian Business Number (ABN).

3.2 We collect and record Personal Information about individuals such as:

1. our customers, potential customers and their representatives
2. our suppliers and potential suppliers and their representatives, directors, partners, proprietors and shareholders
3. contractors and subcontractors and potential contractors and subcontractors and their representatives in relation to providing goods and services to us
4. our employees past and present, including applicants, and
5. any other person who comes into contact with All Over Bins.

4. How and when do we collect Personal Information?

4.1 We collect your Personal Information to allow us to conduct our business functions, to provide, market and sell our products and services and for the specified purposes set out in paragraph 6. In some circumstances the collection of Personal Information may be required by law.

4.2 We may collect your Personal Information in the course of providing you with goods or services, or:

1. when you use or buy our products or services
2. when you provide us, or you offer or apply to supply us, with goods or services
3. when you provide information to us in any way (including by completing a form, disclosing information over the phone or via email, or providing us a business card)
4. when you request information about us, our products or our services
5. when you provide feedback to us
6. when you visit or fill in a form on our Website (see paragraph 5)
7. when you visit premises from which we operate
8. when you (or your employer) provide that information to us in the course of conducting or administering our relationship with you, or when you are carrying out activities in connection with our business operations
9. when you submit a job application to us
10. when you otherwise contact us by telephone, fax, email, social media, post or in person, or
11. where we are otherwise required or authorised by law to do so.

4.3 Generally, when providing our products and services, dealing with our personnel, or obtaining goods and services from our service providers, suppliers or contractors, we collect personal information directly from the relevant individual where reasonable and practicable. However, we may also collect personal information about you from third parties and other sources if it is unreasonable or impracticable to collect this information directly from you or if we are otherwise permitted to do so.

4.4 If the Personal Information we collect includes sensitive information, including health information, we will ask for your consent to collect sensitive information, unless the law allows us to collect it without your consent.

4.5 Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

4.6 If you choose not to provide your Personal Information to us for the purposes set out in this Privacy Policy, we may not be able to provide you with requested information, products or services, or to effectively conduct our relationship with you.

5. Information collected via our Website

5.1 Personal information may be collected by us and by our third party service providers who assist us in operating our website at alloverbins.com.au, including its subdomains and any other website we operate from time to time (collectively the Website).

5.2 We may use various technological methods from time to time to track the visiting patterns of individuals accessing our Website, including but not limited to the methods set out in this paragraph 5.

GOOGLE ANALYTICS

5.3 We use Google Analytics to help analyse how you use our Website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated is used to create reports about the use of our Website. Google will store this information.

5.4 If you do not want your Website visit data reported by Google Analytics, you can install the Google Analytics opt-out browser add-on. For more details on installing and uninstalling the add-on, please visit the Google Analytics opt-out page at https://tools.google.com/dlpage/gaoptout.

CLICK STREAM DATA

5.5 When you read, browse or download information from our Website, we or our internet service provider may also collect information such as the date, time and duration of a visit, the pages accessed, the IP address of your computer, and any information downloaded.

COOKIES

5.6 Our Website may use 'cookies' from time to time. Cookies are small text files that are transferred to a user's computer hard drive by a website for the purpose of storing information about a user's identity, browser type or website visiting patterns. Cookies may be used on our Website to monitor web traffic, for example the time of visit, pages visited and some system information about the type of computer being used. We use this information to enhance the content and services offered on our Website.

5.7 Cookies are sometimes also used to collect information about what pages you visit and the type of software you are using. If you access our Website or click-through to our Website from a link in an email we send you, a cookie may be downloaded onto your computer's hard drive.

5.8 Cookies may also be used for other purposes on our Website.

5.9 You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

5.10 If you disable the use of cookies on your web browser or remove or reject specific cookies from our Website or linked sites then you may not be able to gain access to all of the content and facilities in those websites.

WEB BEACONS

5.11 Web beacons are images that originate from a third party site to track visitor activities. We may use web beacons from time to time to track the visiting patterns of individuals accessing our Website.

THIRD PARTY CONTENT (EG SOCIAL MEDIA LINKS)

5.12 Some of the content on our Website includes applications made available by third parties, such as social media buttons or links that allow you to share content or links to our Website through the relevant third party platforms. These third party applications themselves may facilitate collection of information by those third parties, through your interaction with the applications and sometimes even if you do not interact directly with them. We are not responsible for the technical operation of these applications or the collection and use practices of the relevant third parties. Please visit the relevant third party websites to understand their privacy practices and options they may make available to you in relation to their collection of your Personal Information.

6. How do we use your Personal Information?

6.1 We use the Personal Information we collect about you for our business functions and activities, in order to operate our business efficiently, and to market our products and services for the benefit of our customers.

6.2 We may collect, hold and use your personal information:

1. to identify and communicate with you
2. to enable us to provide you with requested information, products or services
3. to otherwise assist customers by providing them with information and support
4. to collect and process payments
5. to help us to manage and enhance products or services we provide to you
6. to help us to manage and enhance goods and services we procure from our suppliers and subcontractors
7. to personalise and customise your experiences on our Website
8. to manage and administer any account you may hold with us
9. to manage and maintain credit accounts for the provision of goods or services on credit
10. to carry out debt and equipment recovery functions
11. to promote and market our products and services to you
12. to provide you with information that we believe may be of interest to you or that you may be interested in receiving, including advertising material, regarding us, our clients, and our business partners
13. to conduct research for the purposes of improving existing products or services or creating new products or services
14. to help us research the needs of our customers to enable us to market our products and services with a better understanding of your needs and the needs of customers generally
15. to provide for the safety and security of workers and onsite visitors
16. to help us manage our business operations
17. for business support purposes including maintenance, backup and audit
18. to process any job application submitted by you
19. to respond to any queries or complaints you may have, or
20. to comply with our statutory and legal obligations.

6.3 We reserve the right at all times to monitor, review, retain, and/or disclose any information as necessary to satisfy any applicable law, but we have no obligation to monitor the use of the Website or to retain the content of any user session.

6.4 You consent to us using your Personal Information in the above ways and as set out in this Privacy Policy.

6.5 We may otherwise collect, use or disclose your Personal Information where the collection, use or disclosure is:

1. in accordance with this Privacy Policy or any agreement you enter into with us, or
2. required or authorised by law, including without limitation the Australian Privacy Principles under the Privacy Act 1988 (Cth).

7. When do we disclose your Personal Information?

7.1 All Over Bins may disclose, or provide access to, your Personal Information to third parties in connection with the purposes described in paragraph 6. Depending on the circumstances and the nature of your engagement with us, we may disclose your Personal Information to our related entities, to third parties that provide products and services to us or through us, or to other third parties (such as your referee(s) in connection with a job application you have submitted).

7.2 We may also disclose your Personal Information to:

1. any of All Over Bins' internal divisions, business units or departments
2. your nominated representatives
3. other organisations or individuals who assist us in providing products and services to you
4. professional service providers and advisors who perform functions on our behalf, such as lawyers
5. medical providers including medical and rehabilitation practitioners for assessing insurance claims
6. representatives, agents or contractors who are appointed by us in the ordinary operation of our business to assist us in providing goods or services or administering our business (such as for data storage or processing, printing, mailing, marketing, planning and product or service development)
7. credit reporting bodies and mercantile reporting agencies
8. debt collecting agencies
9. mercantile agents, and
10. Government, regulatory authorities and other organisations as required or authorised by law.

7.3 We may also disclose your Personal Information to our Website host or software application providers in certain limited circumstances, for example when our Website experiences a technical problem or to ensure that it operates in an effective and secure manner.

7.4 We may also disclose your Personal Information to a purchaser or potential purchaser in connection with the sale or potential sale of All Over Bins, our business or any of our assets, including in insolvency, in circumstances which require the purchaser or potential purchaser to use such Personal Information consistently with this Privacy Policy.

8. Overseas disclosures

8.1 Some of your Personal Information may be disclosed, transferred, stored, processed or used overseas by us, or by third party service providers. This may happen if:

1. our offices or related entities are overseas
2. we outsource certain activities overseas
3. transactions, information, services or products have an overseas connection, or
4. our computer systems including IT servers are located overseas.

8.2 You consent to the collection, use, storage, and processing of your Personal Information outside of Australia as set out in this Privacy Policy.

8.3 In particular, your Personal Information may be disclosed to third parties in countries in which those parties or their, or our, computer systems may be located from time to time, where it may be used for the purposes described in this Privacy Policy. In these circumstances, you consent to the collection, use, storage and processing of your Personal Information in those countries, without us being responsible under the Privacy Act 1988 (Cth) for such use (or for any breach). Where such parties are located overseas, you may have rights to enforce such parties' compliance with applicable data protection laws, but you might not have recourse against those parties under the Australian Privacy Act in relation to how those parties treat your personal information.

9. Other uses and disclosures

9.1 We may collect, use and disclose your Personal Information for other purposes not listed in this Privacy Policy. If we do so, we will make it known to you at the time we collect or use your Personal Information.

10. Marketing

10.1 You consent to us using your Personal Information for sending you information, including promotional material, about us or our products and services, as well as the products and services of our related entities and third parties, now and in the future. You also consent to us sending you such information by means of direct mail, telemarketing, email, SMS and MMS messages.

10.2 If you do not want to receive marketing information from us or if you want to stop receiving telemarketing, you can unsubscribe in any of the following ways:

1. clicking on the 'Unsubscribe' or subscription preferences link in a direct marketing email that you have received from us, or
2. contacting us using the contact details specified in paragraph 15.

10.3 If you provide your consent to receiving direct marketing from third parties, we will provide them with your Personal Information to enable them to send information and advertising material to you. You can opt out of receiving this material from third parties by using the contact details specified in paragraph 15 if you do not want to receive marketing information from us.

11. Storage and security of Personal Information held by us

11.1 We aim to keep your Personal Information secure. Any Personal Information that is collected via our Website or which is held on our computer systems is protected by safeguards including physical, technical and procedural methods.

11.2 If we find that we no longer require or have no further need for your Personal Information we may de-identify it or remove it from our systems and destroy all record of it.

12. You can access and update your Personal Information

12.1 You are generally entitled to access Personal Information that we hold about you. If you request access to your Personal Information, in ordinary circumstances we will give you full access to your Personal Information. Depending on the nature of the request, All Over Bins may charge for providing access to this information, however such charge will not be excessive. However, there may be some legal or administrative reasons to deny access. If we refuse your request to access your Personal Information, we will provide you with reasons for the refusal where we are required by law to give those reasons.

12.2 A request for access can be made by contacting our Privacy Officer in any of the ways specified in paragraph 15.

12.3 We take all reasonable steps to ensure that any Personal Information we collect and use is accurate, complete and up-to-date. To assist us in this, you need to provide true, accurate, current and complete information about yourself as requested, and properly update the information provided to us to keep it true, accurate, current and complete.

12.4 Please contact us in any of the ways specified in paragraph 15 if you believe that the Personal Information is inaccurate, incomplete or out of date, and we will use all reasonable efforts to correct the information.

12.5 It would assist us to ensure we properly understand your request, and allow us to respond more promptly, if requests are made in writing and include as much detail as possible.

13. How do we deal with complaints about privacy?

13.1 If you feel that we have not respected your privacy or that we have conducted ourselves inconsistently with this Privacy Policy, please contact our Privacy Officer in any of the ways specified in paragraph 15 and advise us as soon as possible. We will investigate your queries and privacy complaints within a reasonable period of time depending on the complexity of the complaint.

13.2 It would assist us to respond to your complaint promptly if it is made in writing. Please detail information relevant to your complaint.

13.3 We will notify you of the outcome of our investigation.

14. Updates to this Privacy Policy

14.1 We may, from time to time, review and update this Privacy Policy, including to take into account new laws, regulations, practices and technology. All Personal Information held by us will be governed by our most recent Privacy Policy, posted on our Website at: alloverbins.com.au where the Privacy Policy will be located. Any changes to this Privacy Policy may be advised to you by updating this page on our Website. We encourage you to check this page from time to time for any changes.

15. What to do if you have a question, problem or want to contact us about our use of your Personal Information or this Privacy Policy

15.1 If you:

1. have a query or concern about this Privacy Policy or our Personal Information handling processes
2. wish to make a complaint in relation to a breach of your privacy
3. would like to access your Personal Information held by us
4. would like to update or correct your Personal Information held by us, or
5. would like to opt out of direct marketing,

please contact our Privacy Officer in any of the following ways:

» Email Address: bins@alloverbins.com.au

» Mailing Address: PO Box 304, East Kew VIC 3102

» Facsimile Number: 1300 660 830, or

» Phone: 1300 555 087.

This Privacy Policy was last updated on 30 June 2017.